Our Coronavirus (COVID-19) Response
Please note: The safety of patients, staff and physicians are important to Horizon Eye Care. Therefore, we are requiring all patients and visitors over the age 4 to wear a mask or face covering while in our facilities. Please understand if you do not wear a mask or face covering we reserve the right to deny care.
We have set up this web page as the main source of up-to-date information on Horizon Eye Care’s response to the Coronavirus (COVID-19). Please check this page often if you have an upcoming appointment or require any of our services.
Note: This page was updated on May 7, 2021 at 1:15 p.m.
We're Doing Our Part
Horizon Eye Care is committed to protecting our patients, our coworkers, our families and our community from the Coronavirus (COVID-19). Get your vaccine when available!
Horizon Eye Care Always Puts Safety First
At Horizon Eye Care, the health and well-being of our patients and staff is always our top priority. Since the arrival of the COVID-19 pandemic, we have followed CDC recommendations and have taken unprecedented measures to keep everyone safe as best as we can. Horizon was the first Ophthalmology practice in the Charlotte region to close offices to routine patients and transition to emergency only patients.
We are currently providing regular services in our practice locations during regular business hours. Please see the individual practice locations pages for business hours. We will continue with the precautions we instituted for emergent and urgent patients (see the list below). We ask patients wishing to be seen in one of our practice locations to call 704-365-0555 to schedule an appointment.
In an effort to maintain the safest possible environment for care, we have instituted the following procedures in all of our offices:
- Patients and guests must be masked and asymptomatic
- All patient contact rooms will be cleaned thoroughly with medical-grade cleaning supplies before and after any patient encounter
- Requiring staff to wear masks at all times and wash hands frequently
- Adult patients may have one guest accompany them to their appointments
- Pediatric patients may have up to three additional guests
- Limiting patient movement in the clinical area
- Visual markers to help separate people in line to practice social distancing when applicable
- Increasing cleanings of the entire building
A Horizon Eye Care physician will continue to be on-call (24 hours a day and 7 days a week) covering all emergency eye needs.
If you need to order contact lenses, we are able to process orders through our website at horizoneye.com/store.
We hope that you and your family stay healthy and safe. Thank you for continuing to trust Horizon Eye Care with your eye care needs and your patience as we navigate these uncharted waters as safely as we can.